Legal
Privacy policy
This Privacy Policy describes how RNXResearch collects, uses, and protects your personal information when you visit or make a purchase from rnxresearch.com.
Effective date
Last updated
Applies to
rnxresearch.com
Jurisdiction
United States
Section 01
Information we collect
We collect information to provide better services to all our users. The information we collect falls into the following categories:
- Personal identification informationWhen you register for an account or place an order, we may ask for your name, email address, phone number, and shipping and billing address.
- Transaction dataWe collect details about payments and orders including products purchased and order history. Payment processing is handled by third-party processors. We do not store full payment card numbers or sensitive financial credentials on our servers.
- Technical dataThis includes IP addresses, browser type, internet service provider, date and time stamps, and referring and exit pages collected automatically when you visit our site.
Section 02
How we use your information
We use the information we collect for the following purposes:
- Provide, operate, and maintain our website and e-commerce store
- Process your transactions and prevent fraudulent activity
- Comply with legal and regulatory requirements specifically related to the distribution of research compounds
- Communicate with you regarding your orders, shipping updates, and technical support
- Send occasional updates about new products, batch availability, and COA publications — you may opt out at any time
Section 03
Log files and cookies
RNXResearch follows standard procedures of using log files. These files log visitors when they visit websites and collect information including IP addresses, browser type, internet service provider, date and time stamps, and referring and exit pages. This information is not linked to any personally identifiable information.
We use cookies to store information about visitors’ preferences and to record user-specific information on which pages are accessed or visited. This helps us optimize the user experience by customizing our web page content based on browser type and other information.
Section 04
Third-party services
Our Privacy Policy does not apply to other websites or third-party services. We advise you to consult the respective privacy policies of any third-party services we use. These currently include:
- CloudflareUsed for security, performance optimization, and DDoS protection. See cloudflare.com/privacypolicy
- Payment processorsWe use specialized third-party payment processors for transaction handling. These processors operate under their own privacy and security policies. We do not store sensitive payment data on our servers.
- Google AnalyticsUsed to analyze website traffic and usage patterns. Data collected is anonymized and aggregated. See policies.google.com/privacy
Section 05
Research use only affirmation
Important — research use only
By using this site and completing a purchase, you acknowledge that the information provided during checkout is accurate and that you are purchasing materials strictly for laboratory and research use only. All products sold by RNXResearch are not intended for human consumption, diagnostic use, or therapeutic application. RNXResearch reserves the right to verify the identity and intent of purchasers to remain compliant with applicable federal and state regulations.
Section 06
Data protection rights
We are committed to ensuring that your privacy rights are protected. Every user is entitled to the following rights under applicable data protection law including GDPR and CCPA:
Right to access
You have the right to request copies of your personal data held by RNXResearch.
Right to rectification
You have the right to request correction of any information you believe is inaccurate or incomplete.
Right to erasure
You have the right to request that we erase your personal data under certain conditions.
Right to restrict processing
You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to data portability
You have the right to request that we transfer your data to another organization or directly to you.
Right to object
You have the right to object to our processing of your personal data under certain conditions.
To exercise any of these rights please contact us using the information below. We will respond to all requests within 30 days.
Section 07
Data security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted through our site is encrypted via SSL. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Section 08
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this document. You are advised to review this Privacy Policy periodically for any changes.
Questions about this policy
support@rnxresearch.comAll products sold by RNXResearch are strictly for laboratory and research purposes only. They are not intended for human or animal consumption and are not for use in diagnostic, therapeutic, clinical, cosmetic or any other medical application. These materials are not drugs, foods, cosmetics or medical devices, and no statement on this site has been evaluated by the Food and Drug Administration.