Privacy Policy
This Privacy Policy describes how RNXResearch collects, uses, and protects your personal information when you visit or make a purchase from rnxresearch.com.
Information We Collect
We collect information to provide better services to all our users. The information we collect falls into the following categories:
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Personal Identification InformationWhen you register for an account or place an order, we may ask for your name, email address, phone number, and shipping and billing address.
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Transaction DataWe collect details about payments and orders including products purchased and order history. Payment processing is handled by third-party processors. We do not store full payment card numbers or sensitive financial credentials on our servers.
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Technical DataThis includes IP addresses, browser type, internet service provider, date and time stamps, and referring and exit pages collected automatically when you visit our site.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide, operate, and maintain our website and e-commerce store
- Process your transactions and prevent fraudulent activity
- Comply with legal and regulatory requirements specifically related to the distribution of research compounds
- Communicate with you regarding your orders, shipping updates, and technical support
- Send occasional updates about new products, batch availability, and COA publications — you may opt out at any time
Log Files and Cookies
RNXResearch follows standard procedures of using log files. These files log visitors when they visit websites and collect information including IP addresses, browser type, internet service provider, date and time stamps, and referring and exit pages. This information is not linked to any personally identifiable information.
We use cookies to store information about visitors’ preferences and to record user-specific information on which pages are accessed or visited. This helps us optimize the user experience by customizing our web page content based on browser type and other information.
Third-Party Services
Our Privacy Policy does not apply to other websites or third-party services. We advise you to consult the respective privacy policies of any third-party services we use. These currently include:
- CloudflareUsed for security, performance optimization, and DDoS protection. See cloudflare.com/privacypolicy
- Payment ProcessorsWe use specialized third-party payment processors for transaction handling. These processors operate under their own privacy and security policies. We do not store sensitive payment data on our servers.
- Google AnalyticsUsed to analyze website traffic and usage patterns. Data collected is anonymized and aggregated. See policies.google.com/privacy
Research Use Only Affirmation
Data Protection Rights
We are committed to ensuring that your privacy rights are protected. Every user is entitled to the following rights under applicable data protection law including GDPR and CCPA:
To exercise any of these rights please contact us using the information below. We will respond to all requests within 30 days.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted through our site is encrypted via SSL. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this document. You are advised to review this Privacy Policy periodically for any changes.